Should you have any questions regarding your order, please forward an email to:

theladeeboutique@gmail.com

Return & Exchange Policy

EFECTIVE IMMEDIATELY:

Due to the rising number of COVID-19 cases from state to state, we will no longer allow returns or exchanges to ensure the health of our clients and team members.

We appreciate you understanding, as we are all navigating through these uncertain times

All SALE, DISCOUNTED ITEMS, AND ITEMS PURCHASED WITH A STORE CREDIT ARE CONSIDERED FINAL SALE. 

PLEASE CONSIDER THIS BEFORE YOUR PURCHASE! 

Cancellation Policy

Once payment has been completed for your order, orders cannot be modified or cancelled.

Shipping & Delivery

At this time The Lady Boutique ships merchandise to locations within the United States. Purchased items will be shipped within 7-10 business days after the date of purchase (excluding weekends) with the exception of Pre-orders, which will have an estimated ship date.

Next day shipping is available upon request for an additional shipping charge of $35. All orders must be made by 2PM EST to be shipped overnight. Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen or missing. No refund will be issued.  

During holidays there will most likely be a delay with shipping. Please add a 1-3 day window (excluding weekends) in addition to the 7-10 business days (excluding weekends) shipping policy.    

We are not responsible for lost or stolen shipments. Please contact your local post office for any questions concerning lost or stolen packages. 

Please note, shipping costs are NON-REFUNDABLE! Should you have any questions regarding your order, please forward an email to:

theladeeboutique@gmail.com

*COVID 19 UPDATE: There may be shipping delays due to the current Covid-19 crisis. We are processing orders in a manner that ensures safety for all parties involved. Please note, that shipping companies maybe experiencing delays. We appreciate your patience as we all maneuver through these uncertain times.  

Pre-Orders

Pre-Ordered items are items reserved with an estimated shipping date. Estimated shipping dates are ESTIMATED and may change depending on the vendor. You will be notified as soon as this has been made aware.  

All pre-orders MUST be paid in full at the time of reservation. Customers will be notified via email when item(s) are ready to ship. Pre-Orders are treated as all other purchases. Orders cannot be cancelled once orders are completed.